1. Publisher and data controller
The website traveledmap.com is published by TraveledMap, a French single-member limited liability company (EURL) with share capital of €5,000, registered under SIREN 130 061 385 and SIRET 130 061 385 00014.
Registered office: 173 rue de Courcelles, 75017 Paris, France. Publishing director: Quentin Lerebours. Contact: contact@traveledmap.com.
TraveledMap is the controller of the personal data described in this policy.
2. Hosting
The website is hosted by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France, registered with the Lille Métropole Trade and Companies Register under number 424 761 419 00045.
3. Data processed and purposes
Depending on the services you use, we may process identity and contact details, account and authentication data, trips, locations, routes, photos and other content you submit, order and delivery information, payment references, support messages, and technical usage data.
We use this data to create and secure accounts, provide maps and requested services, process orders and payments, deliver products, provide customer support, prevent fraud and abuse, meet legal obligations, and improve the service.
4. Legal bases
Processing is based, as applicable, on performance of our contract with you, compliance with legal obligations, your consent, or our legitimate interests in operating, securing and improving TraveledMap. You may withdraw consent at any time without affecting processing carried out before withdrawal.
5. Recipients and service providers
Access is limited to TraveledMap and providers that need the data to host the service, authenticate users, process payments, produce and deliver orders, send operational messages, provide support, measure service performance, or protect the platform.
Providers act under contractual and confidentiality obligations. Where data is transferred outside the European Economic Area, we rely on an applicable adequacy decision or appropriate safeguards such as the European Commission's standard contractual clauses.
7. Retention and account deletion
Personal data is retained only for as long as necessary for the purposes described above and for applicable legal, accounting and dispute-resolution periods. Retention periods vary according to the data and the relationship with you.
You may delete your account from your profile or request deletion at contact@traveledmap.com. We may retain information required by law, needed to establish or defend legal claims, or necessary to complete an ongoing order.
8. Your rights
Subject to applicable law, you may request access, correction, erasure, restriction or portability of your personal data, object to certain processing, and withdraw consent. Send your request to contact@traveledmap.com or to the registered office above. We may ask for information reasonably necessary to verify your identity.
You may also lodge a complaint with the CNIL, the French data protection authority, at cnil.fr.
9. Security, children and external links
We use appropriate technical and organisational measures to protect personal data. No online service can guarantee absolute security.
The service is not directed to children under 15 and we do not knowingly collect their data without the authorisation required by law. TraveledMap may contain links to third-party services whose privacy practices are governed by their own policies.
10. Changes and contact
We may update this policy to reflect changes to the service, providers or applicable law. The current version and its update date are published on this page.
For any privacy question or request, contact contact@traveledmap.com.